Effective date: 8th August 2025
Our commitment
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We collect, use, and disclose personal information only for purposes a reasonable person would consider appropriate in the circumstances.
Personal information we collect
- Registration data: name, email, password hash, region, preferences.
- Cashback data: click IDs, retailer, time, order ID, currency, order value, commission earned, cashback, approval and paid dates, and status (pending/confirmed/paid/declined).
- Technical data: IP address, device/browser info, logs.
- Cookies/identifiers: used to attribute purchases and prevent fraud.
- Support/claims: communications and evidence for missing cashback.
Why we collect and use information
- To operate our coupons and cashback services and credit rewards to your account.
- To process withdrawals and maintain financial records.
- To provide support and investigate claims.
- To prevent fraud and secure our platform.
- To improve our services and communicate updates/offers with your consent.
Consent
We obtain your consent to collect, use, and disclose your information unless otherwise permitted or required by law. You may withdraw consent at any time, though this may impact our ability to provide certain features (e.g., cashback tracking).
Disclosure to third parties
- Retailers and affiliate networks for validation and payment of commissions.
- Service providers (hosting, analytics, fraud prevention, customer support, payout partners) under contractual safeguards.
- Legal authorities as required by law.
Cross-border transfers
Your information may be processed in other countries. We use contractual and technical measures to protect personal information, and our service providers are required to provide comparable levels of protection.
Retention
We retain personal information only as long as necessary for the purposes identified, including compliance with legal, tax, and audit obligations.
Your rights
- Access to your personal information and information about its use and disclosure.
- Request correction of inaccurate or incomplete information.
- Challenge our compliance via our Privacy Officer.
Cookies and tracking technologies
We use cookies and similar technologies for functionality, analytics, and cashback attribution. You can manage cookies via your browser. Disabling certain cookies may affect cashback tracking.
Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit, and monitoring.
Contact the Privacy Officer
Email: [email protected]
You may also contact the Office of the Privacy Commissioner of Canada if you have concerns about our practices.
Changes
We may update this policy periodically and will post the latest version here.